Medical Secretary-Administrator The Tolsey Surgery
Sherston, Wiltshire Part-time – 20 hours per week working Monday/Tuesday mornings and Thursday/Friday afternoons
We are looking for a highly organised and proactive Medical Secretary/Administrator to join our friendly and supportive team at The Tolsey Surgery. This is a key administrative role, supporting our clinical team to deliver safe, efficient, and high-quality patient care.
You will play an essential part in managing clinical correspondence, coordinating referrals, and ensuring smooth communication between patients, clinicians, and external services.
Main Duties – Process referrals via e-Referral Service and other NHS systems
Manage referrals via e-Referral Service, dealing with rejected referrals and queries
Track and follow up on referrals, investigations, and patient queries
Type, proofread and format medical letters
Liaise with hospitals, community services, and other healthcare providers
Support clinicians with administrative tasks arising from consultations
Maintain accurate and up-to-date patient records using SystmOne
Prioritise workload effectively in a busy environment
Previous experience in a medical secretary or NHS administrative role (desirable)
Has excellent typing and IT skills (SystmOne experience is advantageous)
Is highly organised with strong attention to detail
Can manage a busy workload and work to tight deadlines
The Tolsey Surgery is a well-established, rural, dispensing GP practice serving the local community. We are part of North Wilts Border (PCN) and pride ourselves on delivering high-quality, patient-centred care.
We have a supportive and collaborative team environment, with a strong focus on staff wellbeing, development, and continuous improvement. Our multidisciplinary team works closely together to meet the needs of our growing patient population
We offer
A supportive and friendly working environment
Opportunities for training and development
NHS pension scheme
Annual leave entitlement
How to Apply – If you are interested in joining our team, we would love to hear from you. Please submit your CV along with a short covering statement outlining your experience and suitability for the role to Catherine Taylor, Practice Manager – catherine.taylor24@nhs.net
Employer’s website
For questions about the job, contact:
Catherine Taylor – Practice Manager
01666 84027